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Update Frem Group - Coronavirus Response
26 March 2020

As we increasingly find ourselves in uncertain and unprecedented times due to the global effects of the coronavirus pandemic, we at Frem Group continue to follow government guidelines and are doing everything possible to protect our employees, their families and customers. 

In line with Government guidelines announced on 23rd March 2020, we have closed our London showroom, Head Office and all administrative spaces however, the business will remain open to serve our customer’s needs through remote working functions including sales enquiries, order processing, accounts and invoicing. 
 
All of our manufacturing sites will remain open with limited production and staffing levels, adhering to recommended guidelines, and we continue to work with our supply chain networks to keep deliveries and stocking levels appropriate for existing and future customer orders.
 
We are assessing the situation daily and monitor all advice from the government for our industry sector. We aim to keep our customers informed on any changes as they arise, and we thank you in advance for your cooperation and patience during these uncertain times. 
 
For specific queries or to discuss access and deliveries, please contact us through our Head Office number 01604 756 567. Alternatively, please email daveallcock@fremgroup.co.uk
 
From all at Frem Group, please stay safe. 

 

 

Frem Group Coronavirus Strategy Implementation 18/03/2020

The current global outbreak of the coronavirus, COVID-19, is a very concerning development and needless to say, Frem Group are taking the matter very seriously. We are doing everything possible to protect our employees, their families and our customers to ensure we continue to operate at the highest standards in all matters.


With regards to our manufacturing and production capabilities, we wish to inform our client base of the following information: 

  • Less than 1% of our product portfolio comes from either China, Italy or Spain which are three of the hardest hit areas of the Coronavirus to date
  • We source some seat mechanisms from China, but at the outbreak of Coronavirus, we increased stock levels from 6 weeks to 3 months
  • In addition we have re-sourced a similar product from Eastern Europe without any impact on cost or supply to our clients
  • With regard to raw materials:
    • Our wood based sheets are sourced throughout Europe, although we are currently sitting on significant stock levels and our importer has also increased their raw material stock by 50%
    • Our aluminium is now sourced in the UK
    • The majority of our fabric is sourced in the UK

 

Frem Group have been, and will continue to, follow government recommendations and have voluntarily put in place the following procedures: 

  • Installed hand sanitiser stations and handwashing guidelines are prominently displayed
  • Introduced new housekeeping regime with door handles and surfaces sanitised twice daily
  • Introduced temperature testing of all staff twice a week
  • Asked staff to avoid physical contact such as hand shaking
  • Discouraged inviting people onto our premises for physical meetings, opting instead for telephone or video conferencing
  • Asked staff to follow government guidance and refrain from visiting bars and restaurants 
  • Ensure, where possible, staff are working no less than 2 metres from each other

 

We are confident at Frem Group, across all our manufacturing facilities, that our product supply will suffer minimal or no disruption during these uncertain times as we strive to deliver the same service standards you have come to expect from us. 

We aim to keep all our customers informed on any changes as they arise and we thank you in advance for your cooperation and understanding in this unprecedented situation that we find ourselves in. 

From all at Frem Group, stay safe and stay well.